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Frequently Asked Questions

 

 

Featured Questions

Will SA load shedding affect the application?
I need someone to train me on the system?
How quickly can I get assistance if I log a service request?
Does Unison offer after hours assistance?
How can I inform Unison of any problem relating to my product?
How do I obtain a Unicare Maintenace Agreement?
How do I know if I have a Unicare Support Agreement in place?

Omicron

Omicron is the latest addition to Unison’s arsenal of targeted communication management tools. Being the first of its kind in the world, Omicron provides the client with a mobile management solution that promises to deliver a deep understanding and analysis of their mobile communications. Omicron achieves this with tools that are tailored to cut to the core of this complex and, to date, un-managed environment. Click here

10 Steps to a Communications Infrastructure that works!

When provisioning a communications infrastructure that works for your business it is important to remember like all aspects of your business you need to have a strategy in place. Click here

Who guards the guards?

With the latest mobile service provider Heita, from Telkom adding to the variety of communication service providers, businesses can choose from four service providers when it comes to selecting services and vendors for their communications infrastructure. Click here

Why opt for Managed Services when it comes to your communications environment?

The benefit of Managed Services providers is that they deliver valuable services for your communications environment based on specific goals and objectives. Click here